Pricing

Optimize your enterprise operations with the best price

    2 years-31%
    1 month
    3 months
    1 year-20%
    2 years-31%
    Free
    Basic tool suite for your entire company
    Unlimited
    100% free
    for all users
    5 GB
    Collaboration
    Chat
    HD Videocalls
    Calendar
    Drive
    Feed
    Knowledge base
    Tasks & projects
    CRM
    Contact Center
    Website builder
    Basic
    Ideal for small sales teams
    5
    users
    $49/mo
    $49/mo
    $49/mo
    $39/mo
    -20%
    $49/mo
    $34/mo
    -31%
    for all users
    24 GB
    Collaboration
    Chat
    HD Videocalls
    Calendar
    Drive
    Feed
    Knowledge base
    Tasks & projects
    CRM
    Contact Center
    Website builder
    Online store
    Customer support
    Standard
    Covers all team needs
    50
    users
    $99/mo
    $99/mo
    $99/mo
    $79/mo
    -20%
    $99/mo
    $69/mo
    -30%
    for all users
    100 GB
    Collaboration
    Chat
    HD Videocalls
    Calendar
    Drive
    Feed
    Knowledge base
    Tasks & projects
    CRM
    Contact Center
    Website builder
    Online store
    Marketing
    Online documents
    Customer support
    Administration
    Professional
    Supercharge your organization with automation
    Unlimited
    $199/mo
    $199/mo
    $199/mo
    $159/mo
    -20%
    $199/mo
    $139/mo
    -30%
    for all users
    1,024 GB
    Collaboration
    Chat
    HD Videocalls
    Calendar
    Drive
    Feed
    Knowledge base
    Tasks & projects
    CRM
    Contact Center
    Website builder
    Online store
    Marketing
    Online documents
    Sales Intelligence
    Business process automation
    HR
    Customer support
    Administration
    Features
    Show the differences
    Free
    Basic
    Standard
    Professional
    CRM
    Basic
    Unlimited deals
    Unlimited contacts
    Unlimited companies
    Unlike other vendors, Bitrix24 comes with unlimited companies (accounts) in all plans
    Invoices (unlimited)
    Invoices (bills) inside CRM, can be saved as PDF files and/or emailed
    Quotes (unlimited)
    Quotes (proposals) inside CRM, can be saved as PDF files and/or emailed
    Unlimited leads
    Unlike other vendors, Bitrix24 comes with unlimited leads in all plans
    Simple CRM mode (without leads)
    Classic CRM mode (with leads)
    Convert lead to contact, company, deal
    Create contacts, companies or deals from leads in one click
    Convert deal to quote
    Convert deal to invoice
    Convert quote to deal and invoice
    Create deals and invoices from quotes in one click
    Document generator
    Online document creator inside CRM сreates any document type according to a set template (invoice, contract, shipping bill, etc.)
    Template file size
    Maximum file size for document generator template
    2 Mb
    2 Mb
    2 Mb
    Document generator access rights
    Set and limit document generator access for each user depending on their role and assigned permissions
    Client profile
    Detailed customer profile with contact details and all relevant records in one place
    Product catalog
    Product catalog inside CRM
    Products
    100
    3,000
    3,000
    Unlimited
    Kanban view
    Kanban board view for CRM records with custom stages and statuses
    Custom stages/statuses
    Easy creation of custom stages and statuses for any sales process
    Required fields by stage
    Configure required fields for each stage
    Pipelines
    Visual representation of a sales process divided by stages; fully customizable with ability to create different pipelines for different sales processes
    1
    5
    10
    Unlimited
    Tunnels
    Sales automation tools that move a customer from one pipeline to another according to set rules
    Fields visible to selected users
    Keep certain CRM fields hidden to ensure confidentiality
    Timeline
    Chronological log of all activities, actions and changes for a given CRM record
    Recycle bin
    Storage place for deleted CRM records that may need to be recovered
    Restore from recycle bin
    Restore deleted CRM records from the recycle bin
    Keep deleted files in recycle bin
    30 days
    30 days
    30 days
    30 days
    Recurring deals
    Deals that are automatically created with a set frequency (e.g. monthly or annual subscriptions)
    Recurring invoices
    Invoices that are automatically created with a set frequency (e.g. monthly or annual subscriptions)
    Automatic duplicates detection
    Automatic dialer
    Automatic telephony dialer inside CRM
    Resource booking for appointment scheduling in CRM
    Schedule appointments and book resources inside CRM
    24
    Zoom integration
    Schedule Zoom meetings with your clients directly from Bitrix24 CRM.
    Google maps in CRM
    Google maps in custom fields
    Integration with Google Maps inside CRM for address visualization
    100
    Unlimited
    Unlimited
    Unlimited
    Observers inside deals
    Observers are notified about any deal changes without an active participation in that deal
    Chat inside CRM
    Create private group chats inside CRM for quick communicaton and problem resolution
    CRM access rights
    Set and limit CRM access for each user depending on their role and assigned permissions
    CRM access log
    Chronological log of all logins inside CRM for all users
    Change history 
    Chronological log of all changes inside CRM for all users
    CRM duplicate control master (duplicate search)
    Automatically finds and merges duplicate leads, contacts and companies into one single record
    Data import/export and integrations
    Import via CSV
    Easy CRM data upload via CSV
    Migrate from other CRM
    Automated CRM data migration from other vendors to Bitrix24 CRM
    Import contacts from vCard, Gmail, Outlook, Yahoo! Mail
    Easy contact upload from vCard, Gmail, Outlook, Yahoo! Mail
    Card scanner
    Automatically add contact information from business cards using a smartphone
    12/mo
    100/mo
    100/mo
    Unlimited
    Export contacts to CSV, Excel, Outlook
    Easy contact export to CSV, Excel, Outlook
    Contact center
    Built-in telephony
    Bitrix24 comes with built-in telepony, no setup or integration required
    SIP connector for third-party telephony integrations
    Integrate office or cloud hosted PBX with your CRM (SIP connector is purchased separately)
    Email copy storage
    Number of days Bitrix24 stores copies of imported emails that aren't used anywhere
    Connect external email
    Easy integration with any email provider
    Emails from CRM (per month)
    Maximum number of outgoing emails allowed per account for each plan
    10,000
    50,000
    100,000
    Inboxes per user
    Maximum number of inboxes a single user can connect for each plan
    1
    5
    10
    Initial email synchronization and storage limit
    Time period in which email data is fetched during initial synchronization (i.e. all emails within the past 30 days)
    7 days
    30 days
    90 days
    Live chat
    Create a website chat widget that is automatically integrated with Bitrix24's contact center
    Website widget
    Live chat, call back request and contact form in a single widget
    CRM forms
    Create website contact forms that are automatically integrated with Bitrix24's contact center
    100 completed forms
    Remove "Powered by Bitrix24" in CRM forms and live chat
    Call back widget
    Create website call back request forms that are automatically integrated with the Bitrix24 contact center
    Social networks and messengers
    Connect social networks and messengers to the Bitrix24 contact center
    Telegram, Facebook
    Instagram
    Apple Business Chat
    Viber
    WhatsApp
    Instagram comments
    Channels
    Bitrix24 is an omni-channel contact center that allows you to connect multple communication channels
    1
    2
    10
    Unlimited
    Call tracking in CRM for Android devices (coming soon)
    Rest API
    Connect Bitrix24 to other services and software using API
    Open channel settings
    Workhour settings
    Business hour settings when consultants are available for live chat
    Request contact information
    Automatic request of website visitor contact information, such as name, email or phone number
    Personal data processing warning
    Notification that informs that personal data is being collected and is going to be used for defined purposes
    Route chat to all distribution mode
    Incoming chat is distributed to all agents who are online simultaneously to ensure the quickest response time
    Client conversation rating 
    Ability to rate live chat conversations by customers to ensure agents are doing a good job
    Supervisor conversation rating
    Ability to rate live chat conversations by supervisors to ensure agents are doing a good job
    Canned replies
    Pre-set answers to most frequently asked questions
    Conversation transfer between employees
    Transfer conversation from one employee to another
    Conversation transfer between channels
    Transfer conversation from one channel to another (ie. sale to support)
    Automated replies
    Automated replies for incoming messages (greetings, goodbyes, waiting)
    Analytics reports for channels (chat statistics)
    Set of comprehensive reports for contact center usage including number of inquries, average response time, satisfaction ratings, etc.
    Export data to Excel
    Export open channel data to an Excel file
    Channel access rights
    Set and limit open channel access for each user depending on their role and assigned permissions
    Telephony settings
    PBX integration via Rest API
    Connect to third-party telephony providers via Bitrix24 REST API
    PBX integration via SIP connector
    Connect any third-party telephony provider that uses SIP standards (SIP connector is purchased separately)
    Unlimited incoming/outbound lines
    Unlimited incoming/outbound lines means that multiple users can make/receive phone calls at the same time from/to a single phone number
    Call routing
    Automatically distribute calls between employees according to set rules
    Call transfer
    Transfer calls between employees manually or automatically
    VoIP phone sets
    Easy integration of VoIP/SIP phones with Bitrix24
    Internal extensions
    Create internal phone number extensions for employees
    Workhour settings
    Business hour settings when consultants are available for live chat
    Voicemail and greetings
    Custom or default voicemail and greeting message
    Call to all distribution mode
    Incoming call is distributed to all employees who are online simultaneously to ensure the quickest response time
    Missed call forwarding
    Automatically forward unanswered phone calls to available employees
    Call intercept
    Ability for other employees to intercept incoming phone call made to another person who is not available
    Match number to source (CRM)
    Connect different phone numbers to different traffic sources
    Export call details to Excel
    Export call details data to an Excel file
    VoIP phone intercept
    Ability for other employees to intercept incoming phone call made to another person who is not available
    Automatic dialer
    Automatic telephony dialer inside CRM
    Client conversation rating
    Ability for customers to rate assistance they received via phone
    IVR (voice menu)
    Create interactive voice response menus
    2 levels
    2 levels
    Unlimited
    Call recording (per month)
    Automated call recording and recording storage for phone calls made via Bitrix24 telephony
    Unlimited
    Unlimited
    Unlimited
    Queue groups
    Number of employee groups responsible for answering an assigned number
    Unlimited
    Unlimited
    Unlimited
    Queue group size
    Maximum number of employees allowed per queue group
    Unlimited
    Unlimited
    Unlimited
    Automatic call transcription
    Automatic transcription for mp3 call recordings to text files for easy reading/searching
    $
    $
    $
    Telephony access rights
    Ability to set and limit telephony access for each user depending on their role and assigned permissions
    Call recording playback speed
    Call statistics
    Call tracking settings
    Sites
    Number of sites that can be connected to Bitrix24 call tracking
    Unlimited
    Unlimited
    Unlimited
    Visitors
    Number of visitors allowed for sites connected to Bitrix24 call tracking
    Unlimited
    Unlimited
    Unlimited
    Phone numbers
    Number of phone numbers that can be connected to Bitrix24 call tracking
    Unlimited
    Unlimited
    Unlimited
    Analytics and reports 
    Sales plan
    Set individual sales target for each sales person
    CRM analytics
    Compresensive set of analitycal reports inside CRM
    Max number of leads, deals, contacts or companies included in CRM analytics reports 
    Upper limit for CRM records allowed for CRM analytics for each plan
    1,000
    100,000
    100,000
    100,000
    Sales and marketing automation 
    Rules/triggers in deals
    Complete sales automation based on rules and triggers for desired actions
    5
    Webhooks for rules/triggers
    Integrate third party solutions into the sales automation process using webhooks
    Edit rules/triggers in workflow designer
    Full customization of rules and triggers for sales automation inside business process designer
    Smart scripts
    Business process automation in CRM
    Creation of workflows for sales automation inside business process designer
    Smart Process Automations (SPA)
    Smart Process Automations (SPA)
    CRM marketing
    Bulk email
    Maximum number of emails that can be used for email marketing for each plan
    50,000
    100,000
    Bulk SMS
    Maximum number of phone numbers that can be used for SMS marketing for each plan
    Voice broadcasting
    Maximum number of phone numbers that can be used for robocalling for each plan
    Bulk messaging (Contact center)
    Maximum number of instant message recipients that can be used for IM marketing for each plan
    Retargeting in ad networks
    Ability to run a retargeting campaign based on contact information stored inside CRM
    Sales generator
    Automatic generation of repeat sales to customers who've already purchased something
    Audiences
    Access permissions
    Give your employees access only to the tools they actually need for work
    Sales intelligence
    Max number of leads, deals, contacts or companies included in Sales Intelligence reports 
    Maximum number of CRM records allowed for Sales Intelligence reports for each plan
    1,000
    1,000
    100,000
    100,000
    Automated data only (no banners/UTMs)
    Report builder
    Sales intelligence reporting engine
    Keyword analysis in Sales Intelligence (Google Ads)
    Get a full breakdown of your keyword performance, including impressions, actions, CTR, cost, and ROI.
    Automated ad management
    Call tracking
    Assign different phone numbers for different advertising channels and track each channel's performance by tracking phone calls made to those numbers
    Payment and Delivery
    CRM.Payment and Delivery
    Take orders & accept payments directly in your CRM
    Searchable in CRM with filters (max number)
    Leads
    Maximum number of searchable leads allowed for each plan
    100,000
    200,000
    Unlimited
    Deals
    Maximum number of searchable deals allowed for each plan
    1,000
    100,000
    200,000
    Unlimited
    Contacts
    Maximum number of searchable contacts allowed for each plan
    1,000
    100,000
    200,000
    Unlimited
    Companies
    Maximum number of searchable companies allowed for each plan
    1,000
    100,000
    200,000
    Unlimited
    Invoices
    100,000
    200,000
    Unlimited
    Quotes
    100,000
    200,000
    Unlimited
    Tasks and projects
    Basic
    Tasks and projects
    Tasks and projects are unlimited on all Bitrix24 plans
    Unlimited
    Unlimited
    Unlimited
    Unlimited
    Planner
    Task section that allows individual users to organize their tasks and arrange them in a chronological order for future execution
    Subtasks
    Tasks inside Bitrix24 can be divided into subtasks, connected to a single parent task
    Check lists
    Create check lists inside tasks for easy progress tracking
    Reminders
    Task reminders in Bitrix24 can be set for self, task author or responsible for task completion
    Autofocus mode
    If you have to deal with a lot of tasks, enable the autofocus mode to let the system filter them automatically for you.
    Recycle bin
    Storage place for deleted CRM records that may need to be recovered
    Restore from recycle bin
    Restore deleted CRM records from the recycle bin
    Keep deleted files in the recycle bin
    If you deleted a file by mistake, you can easily restore it
    30 days
    30 days
    30 days
    30 days
    Task to email
    Work with tasks and add comments using email (great for external collaborators)
    Mobile tasks for iOS and Android
    Bitrix24 tasks are easily accessible on iOS and Android devices
    Project management
    Project Kanban
    Kanban board view for projects
    Project owner
    Projects in Bitrix24 come with owners and moderators
    Project start/end dates
    Add start and end dates to projects inside Bitrix24
    Gantt
    Tasks in Bitrix24 have dependencies and can be arranged in Gantt charts for easy planning and deadline movements
    Task time tracking (manual)
    Plan time and track actual time spent on task completion
    Skip weekends and holidays when planning
    Option that limits task time planning to workdays and business hours only (e.g. a 16-hour task will require two workdays to complete)
    Collaboration
    Observers and participants
    Bitrix24 users can be assigned various task roles, depending on desired level of involvement: participants are responsible for assisting in task completion, while observers only get updates about task progress and changes
    Delegating
    Re-assign a task to another responsible person, can be done individually or in bulk
    Rate task
    Rate completed tasks as satisfactory or unsatisfactory
    Task control
    Allows to restrict task completion before approval
    Supervisor view
    Allows supervisors to view all tasks of their subordinates in one place
    Custom fields
    Add custom fields inside tasks
    Access permissions
    Give your employees access only to the tools they actually need for work
    Workgroup/project access rights
    Set and limit workgroup/project access for each user depending on their role and assigned permissions
    Task dependencies
    Tasks in Bitrix24 support all four dependency types: Start to Finish, Finish to Start, Start to Start, Finish to Finish
    5
    Task automation
    Task templates and recurring tasks
    Tasks that are easily and automatically created from templates, including regularly repeating ones (e.g. weekly or monthly tasks)
    Templates with subtasks
    Create templates for tasks that come with subtasks
    Template sharing
    Share templates with others
    Task automation (rules and triggers)
    Enable automation rules and triggers inside tasks
    Project templates (copy projects/workgroups)
    Create a new workgroup or project by copying an already existing one
    Integration with Drive (attach files from Drive)
    Integration with CRM
    Integration with Calendar
    Integration with Email (email-to-task conversion)
    Ability to create tasks from incoming emails
    Integration with workflows
    Analytics reports
    Efficiency KPI
    Automated dashboard that shows what percentage of tasks were completed by each user on time and without objections
    Report builder
    Sales intelligence reporting engine
    Searchable in tasks with filters (max number)
    Tasks
    Maximum number of searchable tasks for each plan
    1,000
    100,000
    200,000
    Unlimited
    Sites and landing pages
    Sites
    Number of sites that can be connected to Bitrix24 call tracking
    1
    9
    10
    Unlimited
    Web pages
    Bitrix24 Sites come with unlimited web pages
    Unlimited
    Unlimited
    Unlimited
    Unlimited
    Use own domain
    Connect your own domain to websites and landing pages created in Bitrix24
    Site templates (created by Bitrix24)
    Site templates (from Bitrix24 Market)
    Copy web pages
    Copy web pages inside a Bitrix24 account
    Google Analytics
    Connect a Google Analytics account to Bitrix24 sites and landing pages
    Google Maps
    Integration with Google Maps inside Bitrix24 sites and landing pages for address visualization
    CRM forms
    Bitrix24 sites and landing pages are automatically integrated with CRM forms
    100 completed forms
    Website live chat
    Bitrix24 sites and landing pages are automatically integrated with a live chat widget
    Call back widget
    Create website call back request forms that are automatically integrated with the Bitrix24 contact center
    Remove "Powered by Bitrix24" branding
    Removal of Bitrix24 branding for sites and landing pages
    Site builder access rights
    Set and limit site builder access for each user depending on their role and assigned permissions
    Sales intelligence
    Bitrix24 sites and landing pages are automatically integrated with the Sales Intelligence module
    Custom theme color
    Pick a custom theme color for your future website or landing page.
    Insert HTML or JS
    Insert HTML or Java Script code inside Bitrix24 sites and landing pages
    Dynamic blocks
    Use dynamic blocks inside Bitrix24 sites and landing pages
    Site import
    Import websites from other Bitrix24 accounts
    Site export
    Transfer your websites across multiple Bitrix24 accounts
    Superblock
    Automated SEO (coming soon)
    Cookie consent
    E-commerce
    CRM Store
    Online Stores
    Maximum number of Bitrix24 stores that can be created for each plan
    1
    2
    10
    Unlimited
    Orders
    Bitrix24 stores come with an unlimited number of orders
    Unlimited
    Unlimited
    Unlimited
    Unlimited
    Products
    Upper limit for the number of products in a Bitrix24 store for each plan
    100
    3,000
    3,000
    Unlimited
    Revenue
    Bitrix24 stores come without any limits on revenue
    Unlimited
    Unlimited
    Unlimited
    Unlimited
    Transaction processing
    Bitrix24 doesn't take any transaction processing fees
    0%
    0%
    0%
    0%
    Access Rights
    Set and limit online store builder access for each user depending on their role and assigned permissions
    SKU
    Stock keeping units
    Sets and bundles
    Combine products into product sets and product bundles
    Variable prices
    Ability to set variable prices according to a set rule (e.g. volume orders)
    Discount templates
    Apply discounts inside a Bitrix24 store by a given template
    Discount builder
    Create custom discounts for a Bitrix24 store
    Coupons
    Ability to create coupons for a Bitrix24 store
    Cumulative discounts
    Automatically apply discounts when total spent amount exceeds assigned values
    Automation rules
    Automate order processing inside a Bitrix24 store
    Payment processing
    Integrations for popular payment processing providers
    Fixed shipping cost
    Apply fixed shipping costs to order total
    Shipping costs calculator
    Automatic calculations for shipping costs based on delivery address, package weight and other parameters
    Stock management
    Stock management for Bitrix24 stores
    Inventory management (documents)
    Inventory management for Bitrix24 stores, including printable order processing documents
    Online store import (without catalog)
    Import online stores from other Bitrix24 accounts
    Online store export (without catalog)
    Transfer your online stores across multiple Bitrix24 accounts
    Communications
    Feed
    Video announcement
    Record and display video announcements inside Bitrix24 accounts
    Post view indicator
    Indicator that shows users who've seen the post inside the Bitrix24 Activity Stream
    Email to post
    Ability to automatically create Activity Stream posts from incoming emails
    Announcements
    Announcements are mandatory posts that require each person who has read it to confirm this by pressing a button
    Polls
    Poll Bitrix24 account users publicly or anonymously
    Appreciation badges
    Award appreciation badges to fellow employees as a way of recognition
    Chats and video calls
    Chats
    Chat, audio and video calls are available inside all Bitrix24 plans